Effective Date: October 27, 2025
BoutiqueNexa (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We collect information that helps us deliver better products and experiences, including:
- Personal Information: such as your name, billing address, shipping address, email address, and phone number when you place an order or create an account.
- Payment Information: collected securely through our payment gateway providers. We do not store your full credit card information.
- Device Information: including IP address, browser type, operating system, and browsing behavior on our website.
- Cookies & Tracking Technologies: to improve website functionality, personalize content, and analyze traffic.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and deliver your orders.
- To communicate order updates, shipping details, and customer service information.
- To improve our website, products, and user experience.
- To send marketing and promotional messages (only with your consent).
- To comply with applicable legal obligations.
3. Data Protection and Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information. We may share limited information with:
- Shipping and logistics providers for order fulfillment.
- Payment processors for secure payment transactions.
- Marketing tools for newsletter management (if you subscribed).
- Legal authorities if required by law or court order.
5. Your Rights
Depending on your region, you may have the right to:
- Access or request a copy of your data.
- Request correction or deletion of your personal information.
- Withdraw consent to marketing communications at any time.
You can exercise these rights by contacting our customer service.
6. Retention of Information
We retain your personal data only as long as necessary for the purposes described in this policy, or as required by applicable law.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with the updated effective date.
10. Contact Information
For questions or concerns about this Privacy Policy or data handling practices, please contact us through our website’s contact form.